FAQ.
Everything you need to know.
Can't find what you are looking for? Email us at
helloluna@lunadreamsbaby.com
Products & Sizing
LunaDreams sleep bags are designed as a three-stage system. The Nestling (0–6 months) is for newborns who need to feel held and secure. The Drifter (6–18 months) is built for active babies who roll and move through the night. The Wandersuit (18–36 months) works as a sleep bag, feet-free walking suit, and transitional blanket. If you're unsure, go by age first — then adjust for size.
TOG measures how warm a sleep bag is. 0.5 TOG suits warm rooms above 24°C and 1.0 TOG suits air-conditioned rooms between 20–24°C. Always check your baby's chest or back of neck — not hands or feet — to gauge comfort.
Size up. LunaDreams sleep bags are cut generously to allow natural movement, so sizing up will still feel secure without being restrictive.
Yes. The Two-Fold Swaddle Wrap is designed for newborns from birth and works alongside the Nestling sleep bag as a complete Stage 1 sleep system. It supports the transition from swaddle to sleep bag as your baby grows.
Yes — it unzips fully flat into a blanket. Many toddlers resist the change from sleep bag to blanket. The Wandersuit lets that transition happen gradually, on your toddler's own terms, using a fabric they already know and trust.
Fabric & Care
LunaDreams products are made from carefully selected fabrics chosen for how they perform against sensitive skin. Our current sleep bags are made from 95% bamboo-derived fabric and 5% spandex — chosen for its natural softness, breathability, and temperature-regulating properties. As we expand our range, we will continue to select materials that meet the same standard of skin safety, comfort, and quality.
Yes. All LunaDreams products are Oeko-Tex certified — tested against 100+ harmful substances and certified safe from the first wear. The seamless interior means no rough edges or stitching against your baby's skin.
Care instructions vary by product and fabric — always check the care label on your specific item. For our current bamboo-derived sleep bags: wash at 30°C or below on a gentle cycle using a mild, fragrance-free detergent. Air dry flat or on a hanger — do not tumble dry. Avoid fabric softeners as they coat the bamboo fibres and reduce their natural breathability over time.
Bamboo-derived fabric can wrinkle, particularly after washing. To minimise this, hang dry or lay flat to dry. If you need to remove wrinkles, use a low temperature iron with a cloth or pressing cloth between the iron and the fabric — never iron directly on the bamboo as direct heat can damage the fibers.
It depends on your nursery temperature and how warm your baby runs.
The bamboo option (95% bamboo-derived, 5% spandex) is naturally breathable and temperature-regulating — ideal for warm rooms above 24°C or if your baby tends to run warm. The fabric moves gently with your newborn and gets softer with every wash.
The fleece option is soft, warm, and cosy — ideal for heavily air-conditioned rooms or cooler nights when you want extra warmth without adding layers underneath. Same meticulous construction, just extra warmth.
If you're unsure, go with bamboo. It adapts to temperature naturally, making it the more versatile choice for most climates.
Shipping & Delivery
We ship within Singapore and internationally. Singapore orders ship at a flat rate of SGD $5, with free shipping on orders above SGD $100.
International shipping is calculated at checkout - free shipping thresholds for international orders differ for each market. Please refer to our shipping policy for details. Tracking is provided on all orders.
If your country or region isn't available at checkout, reach out to us at helloluna@lunadreamsbaby.com
Orders are processed within 1–3 business days. Singapore delivery typically arrives within 3–5 business days after dispatch. International delivery times vary by destination. We aim to deliver between 7-10 business days for International orders.
Yes — Malaysia is available as an international destination. Shipping is calculated at checkout, with free shipping on orders above MYR 300
Please contact us at helloluna@lunadreamsbaby.com as soon as possible if you need to update your delivery address. We can make changes if your order has not yet been dispatched. Once dispatched, address changes are no longer possible.
Yes — a tracking number is sent to your email once your order has been dispatched. You can use this to monitor your delivery in real time.versatile choice for most climates.
Returns & Exchanges
We accept returns within 14 days of delivery on unused, unwashed items in original packaging. Return shipping is at the customer's cost except in the case of a defect or incorrect item. Sale items are final sale and cannot be returned.
Please contact us at helloluna@lunadreamsbaby.com with your order number and a photo of the defect within 14 days of receiving your order. We'll arrange a replacement or full refund — return shipping is covered by us in all defect cases.
We offer exchanges for a different size or TOG rating. Contact us at helloluna@lunadreamsbaby.com with your order number and the item you would like to exchange for. Exchange shipping costs are the responsibility of the customer. Please refer to return & refund policy for more details.
Bundle sets must be returned as a complete set for change-of-mind returns. Partial bundle returns are not accepted for change-of-mind reasons. Exception: If a single item within a bundle is defective or damaged, you may return only the defective item for a replacement or a pro-rata refund. The remainder of the bundle need not be returned.
Returns are accepted on unused, unwashed items in original condition and packaging only. Items that show signs of use, washing, or damage will not be accepted for return and will be sent back to you at your cost. If you are unsure whether your item qualifies for a return, please contact us at helloluna@lunadreamsbaby.com before sending anything back.
Order Changes
We understand that mistakes happen. If you need to update your delivery address, modify your order, or request a cancellation, please contact us immediately during business hours 9a.m to 6p.m GMT+8 helloluna@lunadreamsbaby.com with your order number and we'll do our best to help.
Changes and cancellations can only be accommodated before your order has been fulfilled and dispatched. Once you receive a shipping confirmation from us, your order is on its way and we are unable to make any amendments or process a cancellation.
To avoid any issues, please double-check all your details before placing your order and verify your order confirmation email carefully.